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Our production solutions are based on these five elements. This is the way we help companies meet their deadlines, stop burning out their creative people and deliver on promises. This is manufacturing. For creatives.


The first step in locking in quality and reducing risk.

Process underpins everything we do. Knowing what steps to take and how to execute those steps, and then having checklists to collect predictable human error is how we turn around work fast, without errors. Once the process has been designed and tested, ongoing improvements make incremental changes. The result is a reduced workload and shorter turnaround times.

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More fun than an armful of kittens.

Even better than a procedure showing how to do a task is an automation that does the task exactly the same way every time. We automate tiny steps and long strings of steps. We automate anything that is simple but needs to be done correctly i.e. anything that would need to be checked. Anytime someone can be staring at the ceiling/doing something else instead of doing a whole bunch of tedious, repeated steps is a win for productivity, sanity and speed.

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It's no longer enough to have a 'working knowledge' of any tool.

"It’s a poor worker who blames his tools" should be changed to "it's a poor worker who is using the same tools the same way because they have always done it this way". We constantly evaluate our tools, looking for productivity gains. Not only reviewing new tools but finding better ways to use the tools we wouldn’t change keeps our production methods up to date and our knowledge sharp.

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Codifying knowledge to be reusable.

A small word for a broad solution. We use collaborative editing to allow authors to write and edit directly into the template of their document, we create pdf forms to collect information and provide predictable responses to standard answers, and of course, we use design templates that are loaded full of master sheets, style guides, tables styles and scripts to ensure consistency.

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Extra hands

The right set of skills at the right time.

This is a pretty way of saying we cope with rush work. By making sure we have as much of our work automated as possible, have the right mix of jobs to allow there to be capacity and by having production methods that are designed to avoid mistakes, we reduce or eliminate the rework component of jobs, especially at the deadline end of the timeframe.

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Long documents, training manuals, reports, instructions manuals, interactive PDF forms.

  • Fit-for-purpose document design
  • Document production planning
  • Development of templates, styles, and processes
  • Workflow design and management
  • Proofing system selection and management
  • Database integration
  • Spreadsheet integration
  • Form design, structure and interactivity
  • Development of automation through scripts and workflows
  • Output to print and digital
  • Prepress and print management

Information design

Schematics, road schematics, diagrams and graphs, flowcharts

  • Development of visual languages
  • Understanding of schematics
  • Use of various flowchart tools
  • Help experts communicate complexity
  • Understand how to extract the story/message from the data
  • File optimisation for reduced load time


Volume, repetition, tricky

  • Development of Standard Operating Procedures
  • Workflow design
  • Templating and constructing for repeatability
  • Processes for proofing and approval
  • Implementation of collaborative editing
  • Continuous improvement
  • After Action Reviews
  • Content management
  • Asset management
  • Selection and implementation of plugins